Frequently Asked Questions (FAQ)

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Q - Why choose to be a medical cannabis patient when legal recreational cannabis is available?

A - There are many benefits of medicinal cannabis.

Save Money

  • Qualifying patients have access to compassionate pricing programs.
  • Cannabis costs may be submitted to insurers for private payor coverage.
  • Insurance Health Care Spending Accounts may be used to cover costs.
  • Medical cannabis and vaporizer expenses can be claimed on yearly income tax returns.
  • Licensed producers will absorb the additional excise tax on cannabis for medical users.

Patients purchasing from a licensed producer have consistent access to high-quality products intended for medical use. Licensed producers have a "Patients First" commitment to ensure strain availability. Discounts may be offered in the event a preferred product is out of stock.

Products must pass inspection for THC/CBD levels, pesticide use, contamination, and be clearly labelled. The products are also geared specifically towards medical use and a wider variety of low/high, THC/CBD products, as well as balanced 1:1 strains.

Product Availability, Safety, And Quality

Employers have a duty to accommodate an employee who consumes cannabis as medicine. However, with the new recreational access most businesses are moving to ban or strongly discourage on-the-job cannabis use for non-medical purposes. Without medical status there is no guarantee of legislative protection.

On The Job

Cannabis can be a complicated medication. When formulating a treatment plan, knowledgeable physicians make educated decisions based on your current and past medical history.

By maintaining regular clinic visits with your physician, your treatment plan is more effective and can be adjusted as needed. You’ll also have access to reliable, up to date information and new products.

Medical cannabis users have specific needs, and recreational “budtenders” are simply not trained to offer reliable medical advice.

Q - What’s your return policy?

Return any of our products--no questions asked--If we can not exchange it with something that will make you happy then simply return it within 7 days of purchase. We even pay return shipping.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions. Simply email us, text us or give us a call.